Leadership
4 + 1
Embedding a Culture of Continuous Improvement in Financial Services
Drawing on decades of combined industry experience, 4 + 1 sets out five simple habits that build a culture of continuous improvement in financial services: visual management boards, huddles, standard work, gemba walks, and continuous improvement itself.
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About the book.
Rather than adding another methodology, the authors show how these everyday leadership habits reinforce one another and, practised consistently, become the way work is done. The book is written for business leaders and improvement professionals who want change that lasts.
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Shingo Publication Award
4 + 1, Second Edition
Embedding a Culture of Continuous Improvement in Financial Services
About the book